Software and AI for the public sector
Public administrations face the challenge of modernising services while maintaining the highest standards of security, accessibility and transparency. We build digital platforms for government that comply with the Spanish National Security Framework (ENS), WCAG 2.1 and the European interoperability framework.
“For administrations that want citizens to complete their paperwork without travelling or phoning.”
What holds companies back
de este sector
Digital processing is really a downloadable PDF
The electronic office exists, but the citizen downloads a form, fills it in by hand, scans it and attaches it to a web form. That is not electronic processing; it is bureaucracy in digital format.
Systems across bodies do not share data
The citizen has to give the council the residence certificate the council itself issues. Social Security asks for the income certificate the tax agency already holds. Interoperability is a legal mandate that very few meet in practice.
Accessibility is a checklist, not a design
Eight out of ten electronic offices would fail a real WCAG audit. Older people and people with disabilities, who often need public services most, are the ones least able to use the current digital channels.
What we build
para este sector
Electronic office with fully digital processing
The citizen starts the procedure, submits documentation, signs electronically with Cl@ve, and receives the notification and the administrative decision without a single sheet of paper. The file stays in the system, fully traceable and available to the responsible official.
Citizen participation platform with verifiable voting
Public consultations, participatory budgets and deliberation processes with identity verification, prevention of multiple voting and auditable results. Designed so any citizen can take part, not just the technically confident.
Automatic case file classification with AI
The system reads the incoming document (application, submission, appeal), classifies it by type and subject, routes it to the competent department and extracts the key data into the electronic file. The official receives a structured file, not a scanned sheet of paper.
Multichannel virtual assistant for citizen support
A chatbot that answers common questions (status of the procedure, documents needed, deadlines, requirements), available on the web and WhatsApp. When a query needs a person, it hands over to an official with the full conversation context.
Solutions we deliver
Regulatory compliance
All our public sector work complies with the ENS (Royal Decree 311/2022), Law 39/2015 on Electronic Administrative Procedure, the National Interoperability Framework and WCAG 2.1 AA accessibility guidelines.
Technology we use
en este sector
Desarrollo de software a medida
Construimos aplicaciones y plataformas digitales adaptadas exactamente a tus procesos y objetivos de negocio.
View serviceDiseño UX/UI
Creamos interfaces digitales centradas en el usuario que maximizan la conversión y la satisfacción.
View serviceCiberseguridad
Protegemos tus aplicaciones e infraestructura con auditorías, hardening y monitorización continua.
View serviceEverything you need to know
Do you comply with the National Security Framework?
Do you have experience with the Administrative Procedure Act?
Tell us your challenge.
We design the solution together.
Primera reunión de análisis gratuita. Sin humo, sin presiones. Te decimos qué necesitas y cómo hacerlo.